David Ruiz

Global Demand and Customer Integration Lead
MSD

David is an industry veteran with more than 25 years of experience in different fields. He joined MSD in 2001 and has held a number of senior roles in IT, planning, demand management and now customer integration. In this role he is leading Merck's Customer Integration program, a global effort to digitalize and optimize our business dealings with customers worldwide.

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda

Conference Day One – 1 September 2020

Tuesday, September 1st, 2020

2:10 PM CASE STUDY - How to best engage and integrate with your customers (wholesalers, hospitals, pharmacies, patients) on inventory management to drive your truly end-to-end supply chain

Conference Day Two – 2 September 2020

Wednesday, September 2nd, 2020

5:15 PM PANEL DISCUSSION – What opportunities for communication and synergy exist between pharma producers and the final recipient in order to improve service and reduce shortages?

What opportunities exist for improving the experience of the patient as a result of communication and transparency between producers and the final node in the supply chain?
What additional improvements in planning and efficiency can be derived from improving communication?
How large is the ‘shortage’ issue in pharmacies and hospitals and why do these shortages come about?
What collaborative efforts can be made to significantly reduce the risk of shortages and what is required in order to deliver them?

Conference Day Three - 3 September 2020

Thursday, September 3rd, 2020

9:20 AM KEYNOTE CASE STUDY - The Connected Channel: How to use blockchain to integrate with partners and achieve true optimised end to end supply chains

Case study of the world’s first commercial scale blockchain implementation in pharma supply chain
How is the technology being used to implement far more effective traceability in the end to end supply chain
What is required in order to effectively scale up from the pilot projects and clinical trials scale implementation?
What are the benefits of pan industry producer alliances for the adoption of the technology?