Alicia Thakrar is Partnerships Manager at ThermoSafe. She collaborates with customers and industry partners to identify best-fit passive packaging solutions that reduce risk, optimise cost, and improve operational efficiency. With a background in customer experience, logistics, and communications, Alicia brings a commercially focused, solution-led approach to every partnership. Working cross-functionally with ThermoSafe’s lab, sustainability, and R&D teams, she helps customers navigate complex cold chain challenges and create long-term value.